A folder containing the 1991 suggestion box submissions from the JW Marriott Desert Springs Resort & Spa (Palm Desert, CA) was discovered this week at the Marriott corporate document storage facility in Bethesda, Maryland. The text of each is transcribed below, including the name of the person submitting, if given.
Peter E.-you let some punk kid drive around the course in a golf cart like Mario Andretti and he interfered with an important putt, you have no idea how much this cost me. Control your guests!!!!!!
Father P.-Put up some maps! I just finished officiating a wedding that was very late thanks to your confusing layout and less than helpful staff, at least I think they were staff, who even knows in this confusing madhouse.
Robert D.-Not sure who reads this but I can't get anyone to listen to this at the front desk so here goes. I was sitting in the lobby bar having a drink (kind of overpriced by the way) and I overheard these two guys talking. It seemed like the bigger guy was the other man's security guard or something. The boss guy was getting pretty agitated, I heard him say something like "keep this peasant away from Christina or you can take a steam ship back home" then he stormed off. (More on back of this card, turn over --->) The security guy sort of saw me listening and gave me a weird look, he slammed his hands on the table and said something like "Jason Slater is a dead man" then he left. I immediately went to the front desk and asked for the manager, this guy David came out, I told him the whole story but when I got to the part about "Jason Slater is a dead man" he kind of repeated it to himself and then he just started laughing and walked away mumbling to himself, I think I heard him say "best weekend of my life" but it was hard to hear over the loud teens that have been running amok in this place. Hope somebody makes some changes around here.
Nancy W.-can you noise-proof these rooms better? Last night in the room next door this girl was screaming and cursing, sounded like breaking furniture and who knows what, it sounded like she was yelling "Why would you marry her!!" over and over so I guess she just got dumped or something, then some other girls came into the room and I think they calmed her down for a few minutes but then it started up again and now the other two were screaming too, something about how the one girl (continued on back) never even said thank you to the other girl's parents for letting her stay in their beach house for a whole summer. Unfortunately with these paper-thin walls I pretty much heard everything. Then the first girl kept yelling "What happened on that auction date with Gator!" and she just kept yelling it over and over until I think girl #3 slapped her because I know it was the girl whose parents have the beach house, she said "I'm not staying here, you know if somebody calls security I'm the first one they will kick out of here" and then the door slammed. Things quieted down then so I didn't call the front desk because it was after midnight and I just wanted to get some sleep. Fix these walls please.
Zack M.-the waider that took are drink order last night was beeing inupropiate with my frend. She just wanted a dite coke and he said how about a dite lips. My sugestin is fire him now.
Peter E.-you let some punk kid drive around the course in a golf cart like Mario Andretti and he interfered with an important putt, you have no idea how much this cost me. Control your guests!!!!!!
Father P.-Put up some maps! I just finished officiating a wedding that was very late thanks to your confusing layout and less than helpful staff, at least I think they were staff, who even knows in this confusing madhouse.
Robert D.-Not sure who reads this but I can't get anyone to listen to this at the front desk so here goes. I was sitting in the lobby bar having a drink (kind of overpriced by the way) and I overheard these two guys talking. It seemed like the bigger guy was the other man's security guard or something. The boss guy was getting pretty agitated, I heard him say something like "keep this peasant away from Christina or you can take a steam ship back home" then he stormed off. (More on back of this card, turn over --->) The security guy sort of saw me listening and gave me a weird look, he slammed his hands on the table and said something like "Jason Slater is a dead man" then he left. I immediately went to the front desk and asked for the manager, this guy David came out, I told him the whole story but when I got to the part about "Jason Slater is a dead man" he kind of repeated it to himself and then he just started laughing and walked away mumbling to himself, I think I heard him say "best weekend of my life" but it was hard to hear over the loud teens that have been running amok in this place. Hope somebody makes some changes around here.
Nancy W.-can you noise-proof these rooms better? Last night in the room next door this girl was screaming and cursing, sounded like breaking furniture and who knows what, it sounded like she was yelling "Why would you marry her!!" over and over so I guess she just got dumped or something, then some other girls came into the room and I think they calmed her down for a few minutes but then it started up again and now the other two were screaming too, something about how the one girl (continued on back) never even said thank you to the other girl's parents for letting her stay in their beach house for a whole summer. Unfortunately with these paper-thin walls I pretty much heard everything. Then the first girl kept yelling "What happened on that auction date with Gator!" and she just kept yelling it over and over until I think girl #3 slapped her because I know it was the girl whose parents have the beach house, she said "I'm not staying here, you know if somebody calls security I'm the first one they will kick out of here" and then the door slammed. Things quieted down then so I didn't call the front desk because it was after midnight and I just wanted to get some sleep. Fix these walls please.
Zack M.-the waider that took are drink order last night was beeing inupropiate with my frend. She just wanted a dite coke and he said how about a dite lips. My sugestin is fire him now.
