In the undercover video, the closed-captioning has a typo ("it's" vs "its"). This may be intentional by the producers however.
Kelly Bishop (Bea Wilson) previously provided the voice of Mrs Lent in episode 2.5 VIP Treatment (2010).
Kelly Bishop (Mrs Kent/Bea Wilson) & Matt Czuchry (Cary) also worked together on Gilmore Girls (2000) & Gilmore Girls: A Year in the Life (2016) as Emily & Logan respectively.
Alan Cumming (Eli Gold) & Isaach De Bankolé (Larry Oliver) also worked together on episode 1.10, Bye Bye Birdie (2018), of Instinct (2018), as Dr. Dylan Reinhart & Ben Richfield respectively.