Alicia and Will are forced into court-ordered mediation, and one of Will's ex girlfriends is opposing counsel. Meanwhile, the Wisconsin Dairy Guild hires Eli for damage control, and Owen becomes curious about Alicia's personal life.
Alicia and Will - along with several other staff members - are stuck in a hotel working with a mediator to try and settle a lawsuit. The head of the opposing team is Will's ex Celeste Serrano and she knows Will's way of thinking all too well. They're both quite adept at manipulating the other, to the consternation of the mediator. Back at the office, Eli is hired by the Wisconsin dairy industry when an outbreak of food poisoning in Chicago schools is blamed on cheese from that State. Kalinda helps him out getting key information but Eli soon finds that he's become part of the story.—garykmcd