- John O'Hurley encounters three employees in drastic need of customer service makeovers: the greeting-less grocer, the touchy teller, and the witless salesman. In a series of good/bad vignettes, O'Hurley teaches each employee how to perform great service, show their customers the love, and want to return for an encore! By: L. Amorores—Anonymous
- John O'Hurley encounters three employees in drastic need of customer service makeovers: The Greeting-less Grocer, the Touchy Teller, and the Witless Salesman. Using theater as a metaphor and drawing on four simple ideas, Love Your Customers teaches employees how to perform great customer service and "show their customers the love"!
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