"The Thick of It" Episode #2.1 (TV Episode 2005) - Di Botcher as Pauline McKendrick

Pauline McKendrick : Do you know what it's like to clean up your own mother's piss?
Pauline McKendrick : What are you smiling at? What are you grinning at? Do you think it's funny? Do you think I'm funny? Do you think my mother's piss is funny? Well, it's not funny! She's not laughing! She's pissing herself!
Hugh Abbot : [on a rooftop, talking to Glenn on the ground below over the phone] Glenn? Is she still saying it?

Glenn Cullen : Oh, God, yes.

[to the angry Welsh woman who is still complaining to him]

Glenn Cullen : Would you please just give me a moment?

[to Hugh]

Glenn Cullen : Yes, yes, she's banging on about it even now. The trouble is, Hugh, they reckon they've got some great shots, you know...

Hugh Abbot : Great shots?

Glenn Cullen : The thing is, don't panic, you know...

Pauline McKendrick : [to Glenn as he tries to talk to Hugh on the phone] ... this is what you do though because it's disgusting! You cannot treat people like this!

Glenn Cullen : [suddenly whips round on her] CAN YOU PLEASE SHUT UP! For one fucking minute? I'm asking nicely. Please!

[he resumes his call with Hugh]

Glenn Cullen : Now, Hugh, look, I'm going to have hang up. I'm going to have to deal with her...

Pauline McKendrick : Did you enjoy that? Did you enjoy that?

Di Botcher: Pauline McKendrick