He was awarded a Star on the Hollywood Walk of Fame for Recording at 7036 Hollywood Boulevard in Hollywood, California on February 10, 2004.
His mother, Margarita Ortiz Pensado, was a concert pianist, and his father was a tenor in the National Opera of Mexico.
Has three children: Jose-Francisco Ortiz (born 1975), Marysol Estrella Ortiz (born 1982) and Sara Ortiz (born 1995).
The Latin Recording Academy recognized the singer with a Musical Excellence Prize at the 2004 Latin Grammy awards. That same year, he received a star on the Hollywood Walk of Fame.
Currently resides with his wife Sara Salazar in Miami, Florida.